Application Support | Application Maintenance and Support

Application maintenance and support Services

With increasing digitization and the widespread availability of IT applications across sectors, application support and assistance services can be challenging. Applications and products require appropriate support and maintenance as businesses grow in order to keep up with the constantly evolving IT environment.

Speqto technologies offer application maintenance and technical support for custom-built applications and platform-based solutions built with Microsoft, Java, and open-source technologies. Our specialised IT experts focus on innovation and creativity in delivering tailored solutions as per the client's requirements adding value to their business. Our team is highly proficient in their skill and knowledge. We ensure periodical training sessions for them to keep them updated with the latest emerging technologies.

Services We Offer

We at Speqto Technologies assist you with on-demand and ongoing application maintenance and support on tried-and-true methodologies to keep your apps running and generating revenue at peak load.

Troubleshooting bugs

Our experts diagnose and inspect all the critical issues in your application or software and assist you in resolving them within specific time frames.

Re-designing Applications

As per your current legacy system, we tend to enhance with advanced languages, interfaces, technologies, and databases needed for modernised applications and migration.

Personalised mobile app

We assist with all custom features for commercial and internal business apps with a wide range of device configurations of Android, Windows 10, and native iOS systems.

App support and assistance

To make sure your custom websites and apps are performing efficiently, our specialists serve constant supervision and assistance for prime service delivery.

Get Expert assistance and support from our Maintenance specialist

Multi-level support Service-

We provide three levels of support solutions - monitoring server, software and application auditing, Technical support, suitable and flexible maintenance solutions, bug fixing, upgradation, app migration services, and many more.

Upgrading Mobile Application

To upgrade your mobile application we offer mobile app maintenance, and technical support to improve uptime, benefiting large user bases, better UX/UI, minimised rate of uninstalls, meet standardised requirements and run integrated web services efficiently.

Web Application Renovation

Our web application advancement services include test automation, site information updates, database maintenance, and real-time tracking and analysis, all while staying true solely to Service Level Agreement (SLA) guidelines.

Code Refactoring

We redefine the current code into microservices to target better external functionality while focusing on eliminating programming layoffs,streaming class design, and advancing API frameworks.

Levels of Support

Activate multi-tiered advancement and assistance services that can be tailored to meet the needs of the business.

LEVEL-1

Essential support and troubleshooting are covered. Keep an eye on the system's availability and performance. Perform back-office tasks such as password encryption and end-user communication.

LEVEL-2

Enable servers, deploy tracking teams, engage DevOps services, and migrate IT infrastructure to the cloud as soon as possible to restore the system.

LEVEL-3

Resolve complex technical issues such as bug fixes, performance audits, code reviews, feature execution, and other source-code modifications.

Business Benefits with Our Application Maintenance Service

Better Flexibility

Leverage multifaceted capabilities to receive customised approaches and engagements that are tailored to your company's needs and budget constraints.

High Scalability

Deliver scalable solutions that are simple to expand and configure, with a comprehensive and progressive compliance matrix and SLAs to assist you based on scale.

Proactive Monitoring

Get a detailed picture of the health of your network models, data protection infrastructure, and tools to find and fix shortcomings and avoid unexpected process disruptions.

Improved Efficiency

Boost productivity by using an industrialised scientific execution approach centred on continuous system improvement and the revolutionary acceleration of operational practices.

Better Experience

Personalised experiences conveyed through advanced analytics customized to user personas result in improved and more focused engagements, resulting in exponential end-user impact.

Effectiveness

With consistent monitoring and evaluation, get on-time end-to-end workflow updates suitable to the business performance benefiting both top and bottom lines.

The process we follow

This entire process of application renovation service ensures that the applications are used to their full potential. We follow the standardised sequence of action to deliver top-notch service quality with a talented team of professionals

1.Application Maintenance

Professionals with us take into account your specific business objectives, methods, and applications when implementing portfolio-based tactics in technology, information planning, public, and offerings.

2.Performance Monitoring

Our experts focus on maintaining your application's easy accessibility and effectiveness by acknowledging monitoring issues, resolving roadblocks, and taking proactive customer feedback into account.

3.Application Improvement

The transition from testing on a cloud server to a real-world production environment. We upgrade your server settings to achieve optimal software performance through application improvement.

4.Application Re-modeling

Speqto technologies offer the best-altered solutions to stay updated with the latest advancement in the IT industry. Reconfiguration services should be deployed to modify legacy applications

5.Application Migration and Integration

Renovate and upgrade your apps over time with the latest and most advanced frameworks and technologies to seamlessly integrate business applications, data, and systems resulting in improved performance.

6.Application Technical Support

Our experts diagnose the trouble and rectify them even before its occurrence. We offer tailored solutions suitable to your business that adds value to your organisational efficiency and productivity.

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FAQ(Frequently Asked Questions)

What is meant by application maintenance service?

The application maintenance service looks after an application after it has been developed. It incorporates the most recent changes and enhancements to existing applications. Not just fixing bugs and removing features that add no value, but also making room for those that have potential.

What exactly is mobile app maintenance?

Mobile app maintenance refers to the various processes involved in keeping a mobile app active, updated, error-free, helpful to users for hardware and software, performance monitoring, and bug fixes in mobile applications.

In what scenarios should we opt for mobile app support services?

Possible critical usability scenarios in Mobile Apps could be as below

Different platforms and operating systems.
Scrolling never ends.
Inadequate Navigation.
There is no user data auto-fill.
Inadequate Onboarding.
The content is unclear.

Mention some major issues faced by the maintenance and support team.

Some of the major hurdles faced by our skilled developers while offering tech support or innovation services are as follows

System Interruption
Inconsistent legacy systems
Consistent software problems
Issue about resources.

How application development and maintenance is beneficial for organisations?

Application development solution enables organisations to effectively manage every aspect of software product development from inception to delivery, from design and programming to diagnostics, ongoing improvements, and bug fixing.

How frequently should we upgrade our app?

Most successful apps get upgraded once a month by adding new features and bug fixing as well. The density of advanced updates majorly depends on the number of features requested and bug reports from users as well as the resource used by the maintenance support team.

Specialized Offerings

Allowing your technology More Life.